Privacy Policy

1. Information We Collect

Nova Luce collects the following types of information:

Personal Information

• Full name
• Email address
• Phone number (including WhatsApp)
• Company name
• Sales team size information

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral sources

2. How We Use Your Information

We use your information for the following purposes:

• To provide our digital marketing services and consultation
• To send you the requested free resources and materials
• To communicate with you via email, phone, and text messages
• To personalize your experience with our services
• To analyze and improve our website and services
• To send marketing and promotional communications
• To comply with legal obligations

3. Communication Preferences

By providing your contact information, you consent to receive:

• Email newsletters and marketing messages
• SMS/text messages for marketing and service updates
• Phone calls for consultation and follow-up
• WhatsApp messages for direct communication

You can opt-out of communications at any time by:

• Replying "STOP" to any text message
• Unsubscribing from emails using the link provided
• Contacting us directly to update your preferences

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (email platforms, CRM systems, analytics tools)
• When required by law or to protect our rights
• In the event of a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Track conversion and marketing effectiveness

You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services for analytics, marketing, and communication purposes, including:

• Google Analytics for website analytics
• Facebook Pixel for advertising and conversion tracking
• Email marketing platforms for communication
• CRM systems for lead management

These services have their own privacy policies, which we encourage you to review.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: